Phoenix Hotel Hà Giang

Shuttle service (Paid) Wake-up service Heating Car rental Fan Family rooms Ironing facilities Facilities for disabled guests Airport pickup (Paid) Airport drop-off (Paid) Non-smoking rooms Room service Designated smoking area Air conditioning Hardwood or parquet floors Laptop safe Soundproof rooms Elevator Wake-up service/Alarm clock Hair/Beauty salon Airport shuttle (Paid) Hypoallergenic Smoke-free property Hypoallergenic room available Carpeted Shared lounge/TV area Convenience store on site Packed lunches Pet bowls Carbon monoxide detector Pet basket Grocery deliveries Chapel/Shrine

Fitness Massage chair Spa/Wellness packages Spa lounge/Relaxation area Steam room Spa facilities Beach umbrellas Beach chairs/Loungers Massage (Paid) Fitness center Sauna (Paid) Locker rooms Full-body massage Hand massage Head massage Couples' massage Foot massage Neck massage Back massage Foot bath Public Bath Kids' pool Indoor swimming pool Hot tub/Jacuzzi Fitness classes Yoga classes Hot spring bath (Paid) Personal trainer Solarium Open-air bath (Paid) Spa and wellness center (Paid)

Kids' club Karaoke (Paid) Hiking (Paid) Happy hour (Paid) Evening entertainment Entertainment staff Cycling Themed dinners (Paid) Tennis equipment (Paid) Bar crawls (Paid) Water park (Paid) Water sports facilities on site (Paid) Badminton equipment (Paid) Aerobics (Paid) Fishing Live sports events (broadcast) (Paid)

Toilet paper Towels Bathtub or shower Slippers Toilet Free toiletries Bathrobe Hairdryer Shower Private bathroom Bidet Shared toilet Additional bathroom Shared bathroom

Wheelchair accessible Entire unit wheelchair accessible Upper floors accessible by elevator Upper floors accessible by stairs only Bathroom emergency cord Lowered sink Raised toilet Toilet with grab rails Visual aids (tactile signs) Auditory guidance Visual aids (Braille)

Coffee house on site Fruit (Paid) Wine/Champagne (Paid) Kids' meals (Paid) Snack bar Breakfast in the room Bar Minibar Restaurant Special diet meals (on request) Kid-friendly buffet

Concierge Tour desk 24-hour front desk Invoice provided Baggage storage Currency exchange Express check-in/out Private check-in/out ATM on site Lockers

Garden view View Inner courtyard view City view Mountain view Landmark view Pool view Lake view River view

Fire extinguishers Key access Safe CCTV outside property CCTV in common areas Smoke alarms Security alarm Key card access 24-hour security

Outdoor furniture BBQ facilities (Paid) Terrace Garden Sun deck Picnic area Outdoor fireplace Patio

Face masks for guests available Access to healthcare professionals First aid kits available Shared stationery (e.g. printed menus, magazines, pens, paper) removed Staff follow all safety protocols as directed by local authorities Thermometers for guests provided by property Process in place to check health of guests Hand sanitizer in guest accommodation and common areas

Electric kettle Shared kitchen High chair Cleaning products Refrigerator Dryer Dining table

Guests have the option to cancel any cleaning services for their accommodation during their stay Linens, towels, and laundry washed in accordance with local authority guidelines Guest accommodation sealed after cleaning Guest accommodation disinfected between stays Use of cleaning chemicals that are effective against coronavirus Property cleaned by professional cleaning companies Hand sanitizer

Flat-screen TV Satellite channels Telephone TV Cable channels Pay-per-view channels

Physical distancing rules followed Cashless payment available Screens or physical barriers between staff and guests in appropriate areas Single-room AC for guest accommodation Mobile app for room service Contactless check-in/out

Breakfast to-go containers All plates, cutlery, glasses, and other tableware sanitized Food can be delivered to guest accommodation Delivered food covered securely Physical distancing in dining areas

Daily housekeeping Laundry (Paid) Ironing service (Paid) Dry cleaning (Paid) Suit press

Wardrobe or closet Linens Extra long beds (> 6.5 ft) Walk-in closet

Fax/Photocopying (Paid) Meeting/Banquet facilities (Paid) Business center (Paid)

Baby safety gates Indoor play area Board games/Puzzles

Sitting area Sofa

Internet

Parking

Public transit tickets (Paid)

Socket near the bed